Published on in Vol 3, No 1 (2017): CHC Issue

Piloting and Evaluating an Automated Text-Messaging System in the Veterans Health Administration

Piloting and Evaluating an Automated Text-Messaging System in the Veterans Health Administration

Piloting and Evaluating an Automated Text-Messaging System in the Veterans Health Administration

Vera Yakovchenko   1 ;   Lorilei Richardson   2 ;   Jessica Lipschitz   3, 4 ;   Beth Ann Petrakis   2 ;   Christopher Gillespie   2 ;   Keith McInnes   1 ;   Timothy Hogan   2, 5

1 Edith Nourse Rogers Memorial Veterans Hospital, Veterans Health Administration, BridgeQUERI & Center for Healthcare Organization and Implementation Research, Bedford, MA, United States

2 Edith Nourse Rogers Memorial Veterans Hospital, Veterans Health Administration, Center for Healthcare Organization and Implementation Research, Bedford, MA, United States

3 Brigham and Womens Hospital, Deptartment of Psychiatry, Boston, MA, United States

4 Harvard Medical School, Boston, MA, United States

5 University of Massachusetts Medical School, Division of Health Informatics and Implementation Science, Department of Quantitative Health Sciences, Worcester, MA, United States

Corresponding Author:

  • Vera Yakovchenko
  • Edith Nourse Rogers Memorial Veterans Hospital, Veterans Health Administration
  • BridgeQUERI & Center for Healthcare Organization and Implementation Research
  • 200
  • Springs Rd
  • Bedford, MA
  • United States
  • Phone: 781.687.3374
  • Email: vera.yakovchenko@va.gov