Development and Usability Testing of a Chatbot to Promote Mental Health Services Use Among Individuals With Eating Disorders Following Screening

Jilllian Shah   ¹ , BS ;   Bianca DePietro   ¹ , BA ;   Laura D'Adamo   ¹ , BA ;   Marie-Laure Firebaugh   ¹ , LMSW ;   Olivia Laing   ¹ , MSW ;   Lauren A Fowler   ¹ , PhD ;   Lauren Smolar   ² , MA ;   Shiri Sadeh-Sharvit   ³ , PhD ;   Craig Barr Taylor   ⁴ , MD ;   Denise E Wilfley   ¹ , PhD ;   Ellen E Fitzsimmons-Craft   ¹ , PhD

¹ Department of Psychiatry, Washington University in St Louis School of Medicine, St Louis, MO, United States

² National Eating Disorders Association, New York City, NY, United States

³ Center for m2Health, Palo Alto University, Palo Alto, CA, United States

⁴ Department of Psychiatry and Behavioral Sciences, Stanford, CA, United States